We Make HR Easier for You

For 20 years, MP has combined powerful HCM technology with a team that knows your name, answers your calls, and helps you succeed.

Why MP Exists

Twenty years ago, Jason Maxwell was working in payroll at ADP when he noticed something. His clients needed more than technology—they needed a partner. Someone who’d answer the phone. Someone who’d take time to understand their business. Someone who’d stick around after implementation.

He kept thinking: What if a company built its model around helping people?

So in 2004, he started MassPay in Massachusetts. The idea was simple: deliver great technology with helpful service. Treat clients like partners, not account numbers. Build a team that sticks around long enough to know your business.

Clients stayed. Word spread. We grew from Massachusetts across the country.

Today we’re MP: Wired for HR, serving 2,200+ companies with the same philosophy: powerful technology paired with people who care about your success.

How We Help You Succeed

We Give You Technology That Works (With Experts Who Help You Use It)
We’re an independent isolved reseller, which means we had a choice. We evaluated every major HCM platform and chose isolved because it delivers comprehensive capabilities without overwhelming complexity. It’s the same platform that powers 260,000+ companies nationwide—from 10 employees to 10,000.

What makes MP different: we pair that platform with dedicated experts who become an extension of your team.

Your account manager averages 4.4 years with MP. They learn your business. They anticipate your needs. They answer when you call—95% of the time within 30 seconds.
We Make Implementation Smooth (And We Stick Around After)
We have a 100% on-time implementation record. Your dedicated team configures the system for your needs, trains your staff, and makes sure you’re comfortable before go-live.

Then we stay. Monthly check-ins. Quarterly business reviews. Ongoing training where your team can earn SHRM credits. Proactive alerts when compliance requirements change.

You’re not handed off to a different department. The people who implemented your system become your ongoing support team.
We Help You Navigate the Complex Stuff
Our SHRM-certified HR experts don’t just troubleshoot technical issues. They help you:
- Stay ahead of compliance changes in your industry
- Build better onboarding processes that improve retention
- Develop training programs that engage your team
- Create HR strategies that align with your business goals
- Navigate tricky situations with clear, practical guidance
Think of us as your HR department’s trusted advisor—available when you need help.

What You Get With MP

One Platform for Everything

Payroll, benefits, time tracking, performance management, recruiting, learning management—all in one place. Your employees love the mobile app. Your team loves how everything connects.

A Dedicated Team That Knows You

Your account manager. Your HR consultant. Your implementation specialist. Real people with an average tenure of 4.4 years. They know your business by name.

Support When You Need It

99% of calls answered within 30 seconds. No waiting on hold. No ticket systems. Pick up the phone and talk to someone who can help.

HR Guidance For Every Stage

Proactive support across hiring, compliance, retention, and flag risks early to keep fines off your balance sheet. SHRM-accredited webinars. Custom training for your team. Quarterly reviews that identify opportunities.

Transparent Partnership

No hidden fees. No surprise add-ons. Honest conversations about what you need (and what you don’t). We succeed when you succeed.

The Results
Our Clients See

96%

of our clients renew every year.

When you find a partner who helps, you stay.

2,200+

companies
trust us

across healthcare, hospitality, manufacturing, professional services, and dozens of other industries.

81.1

NPS
Score

is proof of our commitment to your satisfaction.

100%

on-time
implementations.

We make the transition smooth so you can focus on running your business.

7x

Inc. 500
winner

for fast growth—because helping clients succeed is good for everyone.

1x

Stevie Award for
Customer Service

because the industry noticed what our clients already knew.

Beyond the Platform: Complete HR Support

HR Advisory Services

Our SHRM-certified experts help you build efficient HR systems, improve employee engagement, ensure compliance, and align your people approach with business goals. From policy development to culture initiatives, we’re here to help.

Partnership, Not Sales

Your account manager isn’t trying to sell you add-ons. They’re focused on helping you get the most from your investment. Monthly performance reviews. Proactive suggestions.  Honest guidance.

Why Independence Helps You

We’re an independent company, which means we answer to our clients,  not shareholders or private equity firms.

This freedom lets us:

Invest in long-term client relationships instead of chasing quarterly numbers
Keep our team around (4.4-year average tenure vs. 18-month industry average)
Choose the best technology for our clients, not what earns us the highest margin
Make decisions quickly to help you, not slowly to satisfy investors
Acquire companies to expand our service model, not strip them for short-term gains

In the last year, we acquired two businesses and welcomed their teams and clients into the MP family. We’re growing the right way.