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HCM Solutions Built for Home Healthcare Operations

Home healthcare agencies face uniquely complex operational challenges.

You manage distributed workforces, complex credentialing requirements, high turnover, and strict regulatory compliance. We provide technology and expertise specifically designed for your operational reality.

Talk to a Healthcare Specialist

Why home healthcare agencies like yours choose MP.

  • Trusted by home healthcare agencies
  • HIPAA-compliant
  • Automated credential tracking

The Home Healthcare Operational Challenge

You’re managing caregivers who work in clients’ homes across multiple locations. Each caregiver needs current certifications, background checks, and continuing education—and if any of those lapse, you have both a compliance problem and a billing problem.

The Problem

Your scheduling is complex: matching caregiver skills to client needs, managing on-call rotations, tracking mileage and travel time between clients, and handling last-minute call-outs. Your caregivers are using mobile devices to clock in and out from client locations, and you need real-time visibility into who’s where.

Meanwhile, turnover is relentless. You’re constantly recruiting, onboarding, training, 
and replacing caregivers. The administrative burden is crushing, and every hour spent on paperwork is an hour not spent on care quality or business development.

The Solution

You need technology that handles your complexity: credential management with expiration alerts, mobile time tracking from care locations, skill-based scheduling, and onboarding that brings caregivers up to speed fast.


HCM Built for the Realities of Home Healthcare

We work extensively with home healthcare agencies and understand your operational complexity. Our platform is configured specifically for distributed healthcare workforces with the compliance requirements, scheduling needs, and credentialing demands your industry require.

Here’s what makes our home healthcare solution different.

  • Automated Credential Tracking

    Monitor certifications, licenses, background checks, and training requirements for your entire workforce. Automated alerts before expirations. Documentation that satisfies state audits and payer requirements.
    Learn More
  • Mobile-First Time Tracking

    Caregivers clock in and out from client locations using mobile devices. GPS verification for care visits. Automatic mileage tracking. Real-time visibility into who’s where and when.
    Learn More
  • Skills-Based Scheduling

    Match caregiver qualifications to client needs. Track specialized skills (wound care, dementia care, ventilator management). Ensure the right caregiver is assigned to the right client every time.
    Learn More
  • HIPAA-Compliant Platform

    All systems meet HIPAA requirements. Secure document storage. Role-based access controls. Audit trails for all data access.
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  • Rapid Onboarding

    Digital onboarding that brings new caregivers from offer to first shift in days instead of weeks. E-signatures, document collection, training assignment, and credential verification—all automated.
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Explore Our Key Capabilities

Credential & Compliance Management

Credential & Compliance Management

Never Miss an Expiration Again

Automated monitoring of certifications, licenses, and background checks. Alerts before credentials expire. Workflow automation for renewal processes.

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State-Specific Compliance

Rules vary by state. We help you configure requirements based on your service locations. Multi-state agencies can manage different requirements by location.

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Audit-Ready Documentation

All credentials are stored in a secure, centralized system. Generate compliance reports for state surveys, payer audits, or accreditation reviews in minutes.

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Mobile Workforce Management

Mobile Workforce Management

Mobile 
Time Tracking

Caregivers clock in and out from client homes using mobile devices with GPS verification. No more paper timesheets or manual entry for accurate time capture.

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Real-Time 
Workforce Visibility

See who’s clocked in, their location, and which clients they’re serving. Identify and respond immediately to no-shows or schedule gaps as they happen.

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Mileage and
Scheduling

Automatic mileage tracking between locations with IRS-compliant reimbursement. Compare scheduled to actual hours and identify overtime trends or lateness patterns.

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Recruiting & Onboarding

Recruiting & Onboarding

Solve Turnover Challenges

With 60-80% annual turnover typical in home healthcare, recruiting and onboarding efficiency directly impacts your bottom line and ability to maintain and deliver consistent quality care.

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Premier Recruiting Services

We provide dedicated recruiters who understand home healthcare, pre-screen for required credentials and cultural fit, achieving time-to-fill under 30 days with DE&I certification.

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Digital Onboarding Services

Achieve offer-to-first-shift in days with e-signatures, document collection, automated credential verification, training assignment and tracking, 
and orientation scheduling.

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Payroll & Benefits

Payroll & Benefits

Complex Pay 
Rules, Simplified

Home healthcare payroll isn’t straightforward. You have different pay rates per service, live-in caregiver overtime rules, travel time compensation, and mileage reimbursements.

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Payroll & Benefits 
We Handle

Track service-based pay rates, shift differentials for weekends and holidays, overtime including live-in care, on-call pay, travel time and mileage, plus bonuses and incentives.

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Billing 
Integration

Export payroll data in formats compatible with your billing system. Match care hours to payroll hours for accurate client invoicing and revenue tracking.

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What Home Healthcare Leaders Say

"Our HR representative is phenomenal. She has a tremendous breadth of knowledge. It's been so helpful to bounce things off her and have her guidance through the challenges of a rapidly growing company. I highly recommend MP because of their high-quality training resources, HR consulting, and customer service."

— Financial Services Client

"MP's software makes onboarding very easy, considering all the challenges inherent in such a task. I like MP's software, but I love their people. Our MP service and HR representatives are both helpful and knowledgeable whenever we have questions of any sort. I'm very happy they're in our corner."

— Technology Services Client

"I can't say it enough how much I would recommend MP to another company, especially a company in construction, because you will not find a better, more robust, product, especially for the price. I personally have been through a few different payroll companies in my career and MP has by far been my best experience."

— Construction Client

"Having payroll and our HRIS all on one platform is a huge improvement. We're more efficient with reporting and tracking time and attendance. During the transition to MP from our previous HR support provider, we had lots of questions, concerns, and special requests for the implementation team. MP handled everything with a great deal of attention."

— Healthcare Office Client

Industry-Specific Challenges We Solve

Credential Management

Challenge:

Credential Management Chaos

Missing or expired credentials create compliance violations, billing denials, and potential harm to clients. Tracking hundreds of caregivers’ certifications manually is impossible.

Our Solution

Automated credential monitoring with alerts before expirations. Centralized document storage. Workflow automation for renewals. Audit-ready reporting. You’ll never send an uncredentialed caregiver to a client again.

Workforce Visibility

Challenge:

Distributed Workforce Visibility

Your caregivers work in clients’ homes across a wide geographic area. You need to know who’s where, whether they arrived on time, and if they completed their scheduled shifts.

Our Solution

Mobile time tracking with GPS verification. Real-time visibility into your workforce. Alerts for no-shows or missed punches. Location-based reporting for oversight and client billing verification.

Relentless Turnover

Challenge:

Relentless Turnover

Home healthcare agencies lose 60-80% of their workforce annually. Constant recruiting, onboarding, and training costs are staggering. Every vacancy means denying client service or burning out remaining staff.

Our Solution

Two-part approach: (1) Professional recruiting fills positions faster with better-fit candidates (2) Retention-focused HR programs: competitive benefits, recognition programs, career development, and employee engagement strategies that give caregivers reasons to stay.

Complex Scheduling

Challenge:

Complex Scheduling

You need to match caregiver qualifications to client needs. A client requiring wound care can’t be served by a caregiver who isn’t trained. Dementia care requires specialized skills. Ventilator management requires specific certification.

Our Solution

Skills-based tracking in the HCM system. Document specialized training and certifications. Create reports showing which caregivers are qualified for which types of clients. Integrate with scheduling systems for skill-matching automation.

Regulatory Compliance

Challenge:

Regulatory Compliance

State health departments conduct surveys. Payers audit credentials. Accreditation bodies review policies. One missing credential or documentation gap can result in citations, denials, or lost accreditation.

Our Solution

Centralized compliance management. Audit trails for all credentials. Documentation that satisfies state surveyors and payer audits. HR guidance from professionals who understand healthcare regulations.


Home Healthcare Sectors We Serve

Home Health Agencies (Skilled Care)

Credential tracking for counselors and social workers. Multi-site management for programming locations. Grant reporting for youth development initiatives.

See how we support →

Home Care Agencies (Personal Care)

HHA and PCA certification management. Consumer-directed care program administration. EVV (electronic visit verification) integration.

See how we support →

Private Duty
Nursing

RN credential tracking. Specialized skill documentation (ventilator, tracheostomy, tube feeding). Complex scheduling for 24/7 private duty cases.

See how we support →

Hospice
Agencies

Multi-disciplinary team management (nurses, aides, social workers, chaplains, volunteers). Bereavement counselor tracking. Volunteer hour reporting.

See how we support →

Pediatric
Home Care

Specialized pediatric certification tracking. School-based care scheduling. Parent communication tools.

See how we support →


Why Home Healthcare Agencies Choose MP

Expertise

In the Healthcare Industry

We work extensively with home healthcare agencies and understand your operational requirements, compliance obligations, and workforce challenges.

Trusted

Credential
Tracking

Automated monitoring, proactive alerts, 
and centralized documentation. 
Never miss an expiration. Always audit-ready.

Mobile

Enabled
Technology

Built for distributed workforces. Caregivers can complete time tracking, access schedules, and 
view training from their mobile devices.

Reduced

Turnover and Better Placements

Our recruiting team specializes in healthcare placements. Better candidate screening means better fit and 
longer tenure.

Join 2,300+ Happy MP Customers

Ready to Simplify Home 
Healthcare Operations?

Let’s discuss your credential tracking, scheduling, turnover, and compliance needs. We’ll show you how to reduce burden while improving care quality. During your consultation, we’ll:

  • Learn about your agency’s size, services, and locations
  • Discuss your current operational pain points
  • Explore credential tracking and mobile workforce solutions
  • Show you how recruiting services can reduce turnover
Schedule a Consultation
Or Call Us First: 888-759-6747
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