Employee self service HR platforms and their benefits
Employers in businesses of every size and industry would benefit from an employee self service portal. These systems offer benefits to every member of the company, from HR, to the employee, to upper management. The ROI for employee self service platforms is immediate upon the time of implementation. Here are four ways that a company and its human resources will see a significant impact on their organization when they get a human resources self service platform for their employees.
An employee self service human resources portal streamlines operational tasks for the company
Human resources departments have many priorities: hiring, compliance, benefits administration, payroll, and more. When companies use an employee self service HR portal, they dramatically reduce the amount of time that their staff needs to spend handling operational tasks and employee requests. This allots the human resources team more time to focus on more impactful, pressing priorities. One prime example is the hiring process, as well as nurturing company cultures and retaining talent. These are priorities that can directly affect how successful a company can be in hitting its business goals. With employee self service HR platforms, human resource employees can focus on contributing to the company in ways that improve its operations and bottom line.
An employee self service HR portal reduces errors in employee information
In certain areas, like benefits administration or payroll, errors can create serious issues. They can be costly, difficult to fix, and even damaging to employee morale. When a company uses an employee self service HR portal, they significantly reduce risk of these errors in employee information. Errors in employee information are reduced for two reasons. Firstly, with a self service HR platform, the employee enters much of their personal information themselves, not a human resources member on their behalf. Because it’s their own information, they’re unlikely to get it wrong. The second reason errors are reduced is because after information is entered, it will be automatically populated in multiple places and shared with all relevant parties as it was entered. Sometimes when data needs to be entered manually in multiple places, it increases the likelihood of human error.
An employee self service HR platform will save an employer considerable time and money on fixing errors. It will also save time on quality assurance processes. Because an employee self service HR platform has a few safeguards to reduce errors, an HR employee can trust that the information is correct. They don’t have to complete any extra processes to catch mistakes. This means a self service HR platform saves employers a more significant amount of time, as well as money in labor costs.
Employee self service HR systems improve the employee experience
Employee self service HR platforms aren’t just good for the company. They’re also excellent options for the employees, too. These HR platforms empower employees in a few ways. Firstly, they let the employee make changes to their data whenever they want. They don’t have to wait for an HR employee to handle the request. They can also make as many changes as they want without fear of bothering the HR department. If an employee would like to experiment with how much is direct deposited to certain bank accounts from their paycheck, they can change amounts every pay period until they’re satisfied. Another reason a self service HR platform empowers employees is because it offers more privacy. Sometimes, employees need to make sensitive changes in their information. However, they don’t want to share personal news with the HR team or anybody else at the company. A couple of examples of these circumstances are if their marital status has changed or if they have a big new expense that keeps them from saving. Whatever the reason, employees can simply make the changes they want in a self service HR portal whenever they’re ready.
An employee self service portal helps reach and maintain compliance
An employee self service portal can assist employers with an important goal: reaching and maintaining compliance. Besides streamlining operational tasks so that HR employees can focus on compliance, this kind of HCM solution also makes record-keeping a simpler task. One example is I-9 documentation. This task, which can help an organization avoid heavy fines or even a shutdown, becomes simplified when an employer uses an employee self service portal. HR departments can keep all required employee information on file. It will also be easily accessible. Another compliance benefit is that employers can ensure that health information is kept confidential and access to it is limited, making the company ADA compliant.
For more information, please see this article on the importance of support for you payroll solution.
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