HCM Solutions Built for How Professional Services Work
Professional services firms need HR solutions that understand their unique challenges.
Billable hours, flexible PTO, project-based staffing, client billing integration. We provide technology configured for professional services—with a team that understands your business model isn’t a special request, it’s how you work.
Talk to a Professional Services Expert
- Configured for consulting
- Project tracking that connects to everything
- Dedicated service team
The Professional Services HR Challenge
Your HR system was built for companies that make widgets,
not companies that sell expertise.
The Problem
You need project tracking that ties to time sheets.
Flexible PTO that doesn’t punish consultants who bill 60 hours one week and take Friday off the next. Client billing integration so you’re not manually reconciling who worked on what. Multi-office payroll that handles your D.C. office, your Austin team, and your remote consultants without breaking a sweat.
Most HCM providers say “sure, we can do that” and then you spend months configuring workarounds that break every time there’s an update.
The Solution
You need a system designed for how professional services firms actually operate, with a team that understands your business model isn’t a special request—it’s how you work.
HCM Solutions Designed for Professional Services
MP delivers isolved’s enterprise-grade HCM platform configured specifically for consulting firms, law offices, accounting practices, and professional services organizations. You get the flexibility your billing model demands with the compliance guardrails you need.
Here’s what makes our professional services solution different.
Explore Our Key Capabilities
Client Integration & Reporting
Billing System
Integration
Connect with QuickBooks, Bill.com, NetSuite, and other billing systems. Time data flows automatically so you’re not manually reconciling billable hours for accurate invoicing.
Project
Profitability Analysis
Generate client-ready time reports and utilization summaries. Track project profitability and resource allocation in real-time by project and consultant.
Client Engagement
Tracking
Project hierarchies matching client engagement structure. Contract-to-hire conversions and retainer management. Milestone tracking for architecture, engineering, marketing, IT.
From Implementation to Utilization:
Built for Your Business Model
Step 1: Configuration for Professional Services
Your implementation team configures project codes, billing rates, PTO policies, and client structures. We handle the complexity so your system matches your operations, not the other way around.
Step 2: Time Tracking That Connects to Everything
Consultants enter time by project and client. The system calculates pay, tracks utilization, and feeds your billing system. No more reconciling three spreadsheets to figure out who worked on what.
Step 3: Flexible PTO That Actually Flexes
Need unlimited PTO? Project-based time off? Comp time for overtime? The system handles your policy without creating compliance gaps. Managers approve requests with full visibility into project deadlines and utilization.
Step 4: Payroll and Compliance Across All Locations
Multi-state payroll runs automatically with state-specific rules applied correctly. Tax filing happens without you tracking 50 different jurisdictions. Garnishments, benefits, and deductions calculate accurately every time.
What Clients Say
"Our HR representative is phenomenal. She has a tremendous breadth of knowledge. It's been so helpful to bounce things off her and have her guidance through the challenges of a rapidly growing company. She makes employee handbook reviews, policy development, and multi-state compliance a breeze."
— Financial Services Firm
"What really sets you apart is the customer experience. It's the fact that we only have 250 employees and we have an identified person to reach out to, who always answers my questions."
— Healthcare Consulting Practice
Industry-Specific Challenges We Solve
Challenge:
Billable Hour Complexity
Most professional services firms struggle with time tracking that connects to everything else. Consultants enter time in one system, payroll runs from another, and client billing requires manual reconciliation.
Our Solution
Time entry flows automatically to payroll, client invoicing, and profitability reporting. Project-based tracking by client, task, and billing code. Integrates with major billing systems. Real-time utilization dashboards. No reconciling spreadsheets.
Who We Serve in Professional Services
Consulting Firms
& Advisory Practices
Project-based staffing models. Client billing integration. Utilization tracking for consultants working across multiple engagements. Multi-office compliance for distributed teams.
Law Firms &
Legal Practices
Time tracking by matter and client. Trust accounting compliance. Billable hour requirements. Partner compensation calculations. Document retention and confidentiality.
IT Services &
Technology Consulting
Contract-to-hire conversions. Security clearance tracking. Skills-based resource allocation. Client site compliance requirements. Intellectual property protection protocols.
Accounting &
CPA Firms
Seasonal staffing fluctuations. Client project management. Multiple office locations. Continuing education tracking. Professional licensing requirements and compliance.
Architecture &
Engineering Firms
Project milestone tracking. Professional credential management. Multi-state licensing compliance. Client billing integration. Resource allocation across concurrent projects.
Marketing &
Advertising Agencies
Creative project workflows. Client retainer management. Freelancer and contractor integration. Campaign-based time tracking. Multi-client resource allocation.
Why Professional Services Choose MP
75%
Target Utilization Rate
75% Target Utilization Rate for professional services consultants, with actual rates ranging from 68-85% depending on seniority and market conditions, making accurate resource planning essential.
84%
Industry Retention Rate
84% Industry Retention Rate for professional services firms – the highest of all industries – driven by strong client relationships and specialized expertise that’s difficult to replace.
5x
Cost to Acquire vs. Retain
5X Cost to Acquire vs. Retain more expensive to acquire new clients than retain existing ones, making client success and relationship management critical for profitability.
45%
Project Budget Overruns
45% Project Budget Overruns of professional services projects exceed their original budget estimates, requiring robust project tracking and scope management systems.
Professional Services Industry Insights
The Professional Services Challenge
Professional services firms face unique HR challenges that standard systems don’t address. Your revenue model depends on accurate time tracking, efficient resource allocation, and utilization management. Generic HR systems treat these as “add-ons” rather than core functionality.
Why Professional Services Firms Choose Independent HCM Partners
Direct vendors like ADP and Paychex offer limited flexibility for non-standard workflows. Enterprise systems like Workday and Oracle are overbuilt for mid-market professional services firms. Independent partners like MP deliver enterprise-grade technology configured specifically for your industry without the complexity or cost.
What “Configured for Professional Services” Actually Means:
- Project hierarchies and billing tables by consultant, project, client
- Flexible PTO, multi-office compliance without tracking
- Utilization metrics that tie to profitability
- Integration with existing billing and accounting systems
Common Professional Services FAQs
Yes. The isolved platform tracks time by project, client, task, and billing code. Hours automatically flow to payroll and can integrate with your billing system (QuickBooks, Bill.com, etc.) so utilization reports are accurate and client invoicing is straightforward.
We configure PTO policies to match your business model—unlimited PTO, project-based time off, comp time for overtime, or traditional accrual. The system tracks balances, applies compliance rules, and gives managers visibility into project impacts before approving requests.
Yes. The isolved platform integrates with major billing and accounting systems including QuickBooks, Bill.com, NetSuite, and Xero. Time data flows automatically so you’re not manually reconciling billable hours.
The system runs payroll across all 50 states, automatically applying correct tax rates and labor laws for each location. Remote consultants enter time from anywhere, and payroll processes accurately regardless of where they’re working.
Real-time dashboards show project utilization, billable vs. non-billable time, client profitability, and consultant capacity. You can track by individual, project, client, or office—whatever view your business needs.
Most professional services firms complete implementation in 3-4 weeks. The timeline depends on complexity (number of offices, project structures, billing integrations). You get a dedicated implementation team that understands professional services operations.
Ready to Stop Fighting Your HR System?
See how MP configures industry-standard technology for how professional services firms actually work—project tracking, flexible PTO, client billing, and multi-office compliance without the workarounds.
No generic sales pitch. We’ll show you exactly how the system handles your specific workflows.
