HCM Solutions Built for Hospitality and Retail Operations
Hospitality and retail companies face relentless pressure.
You’re managing seasonal staffing, complex scheduling, tip reporting compliance, and high turnover. We provide the technology and expertise you need to run efficient operations and spend less time on workforce administration.
Talk to a Hospitality Specialist
- Trusted by restaurants & hotels nationally
- Tip reporting compliance
- Seasonal workforce staffing
The Hospitality & Retail HR Challenge
Your mission is clear: deliver exceptional customer experiences, whether that’s a perfect meal, a comfortable stay, or the right product at the right time. But your administrative reality is messy.
The Problem
You’re managing payroll across multiple locations with different shift structures and tip arrangements. Your staff roster changes constantly between seasonal rushes and high turnover. Tip reporting is complicated—credit card tips, cash tips, tip pooling. You’re juggling multi-state compliance, break requirements, and overtime rules for tipped employees, but you don’t have dedicated HR staff.
And here’s the hard part: every dollar spent on administrative overhead is a dollar not spent on your guests. Your board scrutinizes overhead. Your staff is stretched thin. You need HR technology built for hospitality and retail operations..
The Solution
You need HR technology built for your industry’s reality, backed by people who understand how restaurants, hotels, and retail operations actually work. Not some generic corporate setup or a call center reading from a script.
HCM Solutions Designed for Hospitality & Retail
We understand that restaurants, hotels, and retail operations aren’t just “small businesses with customer service.” You have unique operational requirements, staffing structures, and compliance obligations. Our platform and services are configured specifically for hospitality and retail organizations.
Here’s what makes our hospitality and retail solution different:
Explore Our Key Capabilities
HR Compliance & Policy Support
Multi-Location
Wage Compliance
Automatic calculation of state-specific minimum wages, overtime rules, and break requirements. Tip credit calculations that follow local laws. Compliance alerts for multi-state operations.
Employee Handbook Automation
Industry-specific policy templates for hospitality and retail. Automatic updates when labor laws change. Digital acknowledgment tracking for policy distribution.
Break & Meal
Period Tracking
Automatic break reminders based on hours worked and state requirements. Documentation for compliance audits. Overtime prevention alerts for tipped employees.
What Clients Say
“We have been working with MP for our payroll and HR needs over the past year and are so glad we made the switch from our last payroll company! As a small business with limited HR resources MP has provided us with the tools and peace of mind to run our business.”
— Restaurant/Hospitality Client
Industry-Specific Challenges We Solve
Challenge:
Multi-Location Compliance
Running restaurants, hotels, or retail stores across multiple states means navigating wage laws, tip regulations, break requirements, and overtime rules. What’s compliant in Florida may not be legal in California. Manual tracking creates gaps.
Our Solution
Automated compliance for your locations. State-specific wage calculations, overtime rules, and break requirements built in. Multi-state reporting satisfies each jurisdiction’s requirements. Get compliance alerts when regulations change so you stay ahead.
Who We Serve in the Hospitality & Retail Sector
Quick Service &
Fast Casual Restaurants
Tip tracking for servers and bartenders. Multi-site management for franchise locations. High-volume seasonal hiring. Break compliance for tipped employees.
Hotels &
Hospitality
Department-based tip allocation. Housekeeping and front desk scheduling. Seasonal employee management. Multi-property payroll consolidation.
Retail
Operations
Seasonal employee management. Shift scheduling coordination for peak shopping periods. Part-time and full-time benefits tracking. Multi-location time tracking.
Food Service &
Catering
Event-based staffing. Variable shift scheduling. Tip pooling for catering staff. Per-event cost allocation. Multi-event workforce coordination.
Entertainment &
Recreation Venues
Seasonal operations. High-volume hiring for peak seasons. Concessions staff tip tracking. Event-based scheduling.
Specialty
Retail
Customer service-focused scheduling. Commission tracking. Seasonal inventory support staff. Multi-location management.
Why Hospitality & Retail Teams Choose MP
Know
And Understand
Your Mission
We understand your unique operational structure, staffing constraints, and compliance requirements. Not just small businesses with high turnover.
Focused
Retail & Hospitality
Expertise
Our team has deep hospitality and retail experience: tip compliance, variable scheduling, regulatory navigation across locations, and tipped structures.
Fair
And Transparent
Pricing
No hidden fees. No surprise price increases. Pricing that respects your budget constraints and demonstrates clear ROI.
Mission
Aligned
Partnership
We support hospitality and retail businesses through preferential pricing and pro-bono consulting for operations working in critical service sectors.
Ready to Stop Fighting Your HR System?
Let’s talk about your specific challenges. Whether you’re managing three locations or thirty, dealing with tip reporting headaches or scheduling chaos, we’ll show you how MP can help.
No pressure. No generic sales pitch. Just a conversation about whether we’re a good fit for your business. You’ll talk to someone who actually understands hospitality and retail operations, not a script-reading sales rep.
