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HR Seminar List


ADA: Responding to Accommodation Requests

Audience: Managers & Supervisors
  • ADA Basics
  • Reasonable Accommodations
  • Recognizing Requests for Accommodations
  • Religious Accommodations
  • When Leave Laws Intersect
  • ADA Best Practices

Conducting Workplace Investigations

Audience: Managers & Supervisors
  • Investigations 101
  • Investigation Roadmap
  • Conducting the Interviews
  • Concluding the Investigation

Creating Job Descriptions

Audience: Managers & Supervisors
  • Importance of Job Descriptions
  • Job Descriptions & the ADA
  • Position Titles
  • Steps in Writing a Job Description
  • When Leave Laws Intersect
  • ADA Best Practices

Creating a Respectful & Inclusive Workplace

Audience: Managers & Supervisors
  • Changing American Workforce
  • Defining Diversity, Inclusion, & Respect
  • Tips for Creating a Respectful Workplace
  • Inclusive Language

Customer Service

Audience: All Employees
  • What is Customer Service
  • 9 Customer Service Skills that Matter
  • Recognizing Requests for Accommodations
  • Positivity – Power of Positive Language
  • What is Active Listening?
  • Becoming an Active Listener
  • Dealing with Angry Customers
  • Providing WOW Service

Effective Employee Discipline

Audience: Managers & Supervisors
  • Progressive Discipline?
  • Document, Document, Document!
  • Performance Improvement Plans
  • Employee-at-Will
  • Legal Considerations
  • Social Media Concerns

Employee or Independent Contractor?

Audience: Business Owners & Managers
  • IRS Definitions
  • IRS Common Law Rules
  • FLSA Definitions
  • Common Mistakes
  • Economic Reality Factors
  • Federal & State Initiatives
  • Consequences of Misclassification
  • Best Practices

Fair Labor Standards Act (FLSA)

Audience: Business Owners & Managers
  • What is the FLSA?
  • Exempt or Non-Exempt?
  • Minimum Wage
  • Tip Credit
  • Overtime Pay
  • Hours Worked
  • White Collar Exemptions
  • Job Descriptions
  • Record keeping
  • Penalties

Form I-9: Employment Eligibility Verification

Audience: Managers & Supervisors
  • New Form I-9: What Has Changed?
  • Section 1: Employee Information and Verification
  • Section 2: Employer Review and Verification
  • Section 3: Re-Verification, Rehires, & Name Changes
  • Acceptable Documents
  • General Tips for Completing I-9
  • Retention and Storage

Giving and Receiving Feedback

Audience: Managers & Supervisors
  • Why Managers Avoid Feedback
  • Defining Feedback
  • Feedback Models
  • Receiving Feedback

HR Risks Every Employer Should Know

Audience: Business Owners & Managers
  • Understanding Employment Laws
  • Importance of Job Descriptions
  • Misclassifying Employees FLSA Overtime Violations
  • Hiring Practices
  • I-9 Employment Eligibility
  • Employee Handbook
  • Workplace and Sexual Harassment

Time Management

Audience: All Employees
  • Defining Time and Task Management
  • Avoiding Common Pitfalls
  • Impact of Telecommuting
  • Time Management Best Practices
  • Make Planning a Habit

Improving Employee Morale & Engagement

Audience: Managers & Supervisors
  • The Statistics
  • How Employee Mindsets Have Changed
  • The 3 Things Employees Really Want
  • Tips & Tricks for Being a Better Employer

Interviewing & Selection

Audience: Hiring Managers
  • Benefits of an Effective Interviewing and Selection Process
  • Plan, Prepare and Conduct Interview
  • Behavioral Interviewing
  • Interviewing & Selection Best Practices
  • Discrimination Considerations
  • Behavioral Interview Questions

Management 101

Audience: New Managers & Supervisors
  • Succeeding as a New Manager
  • Defining Your Role
  • What is Your Management Style?
  • 10 Common Mistakes
  • Learning to Delegate
  • Managing Former Peers
  • Tips for First-Time Managers

Marijuana in the Workplace: Info for MA Employers

Audience: Managers & Supervisors
  • State Marijuana Laws
  • MA Medical Marijuana
  • MA Recreational Marijuana
  • Workplace Policy & Practice
  • Drug Testing
  • Legal Challenges

MA Employment Law Review

Audience: Business Owners & Managers
  • Independent Contractors
  • Ban the Box
  • Discrimination
  • Reporting Pay
  • Meal Breaks
  • MA Blue Laws
  • Equal Pay Act
  • Sexual Harassment
  • Minimum Wage
  • Marijuana at Work
  • Earned Sick Time (EST)
  • Jury Duty
  • Parental Leave
  • Tipped Employees
  • Payment of Wages
  • Veterans Leave
  • Small Necessities Leave
  • Termination

Massachusetts Paid Family & Medical Leave

Audience: Managers & Supervisors
  • Overview & Timeline
  • Who is Covered and Eligible?
  • Provisions & Definitions
  • Contribution Rate Split
  • Posting & Notification Requirements
  • Retaliation

Massachusetts Pay Equity Act: What Employers Need to Know & Prepare

Audience: Managers & Supervisors
  • The Wage Gap
  • Key Provisions of the Act
  • Pay Transparency Provisions
  • Workplace Policy & Practice
  • Next Steps for Employers

The Millennial Myth: Managing a Multigenerational Workplace

Audience: Managers & Supervisors
  • The Millennial Myth
  • Generational Stereotypes
  • Managing Across Generations
  • Overcoming Generational Labels

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